This is a policy guide to adhere to the Fair Debt Collection Practices Act. This guide is typically purchased with the Mortgage Servicing Guide. This a separate policy guide. Once purchased this guide will be customized to your specifications. You will receive an immediate invoice receipt with a download link to a questionnaire with some simple questions to answer and receive your customized guide within 24-48 hours. This is written for independent mortgage bankers but can be customized for depository financial institutions and credit unions.
Table of Contents
FAIR DEBT COLLECTION PRACTICES ACT POLICY (FDCPA)
PURPOSE
- Abusive Practices
- Inadequacy of Laws
- Available Non-Abusive Collection Methods
- Interstate Commerce
SCOPE
FDCPA GENERAL REQUIREMENTS AND PROHIBITIONS
- Communications with the Consumer
- Ceasing Communication
- Location Information
- Harassment or Abuse
- False or Misleading Statements
- Unfair Practices
- Validation of the Debt
- Disputed Debts
- Multiple Debts
- Legal Actions by Lender
- Deceptive Forms
- State Laws
APPENDIX A (DEFINITIONS)
- Communication
- Consumer
- Creditor
- Debt
- Debt Collector
- Location Information