This is a comprehensive policy guide to comply with the laws and regulations as a mortgage broker. Once purchased this guide will be customized to your specifications. You will receive an immediate invoice receipt with a download link to a questionnaire with some simple questions to answer and receive your customized guide within 24-48 hours. This is written for independent mortgage bankers but can be customized for depository financial institutions and credit unions.
Table of Contents
Purpose, Scope and Compliance
- Purpose
- Scope
- Compliance (including Corrective Action)
Anti-Money Laundering (AML)
Broker Services/Fee Disclosure
Collection of Fees
- Upfront Fees (Third Party Providers of Services)
- Fees for Our Services
Customer Complaints
Equal Credit Opportunity Act (ECOA)
- Discrimination/Discouraging Applications
- Credit Decisions, Adverse Action and Counteroffers
- Demographic Information
Electronic Signatures in Global and National Commerce Act (ESIGN)
Fair Lending and the Fair Housing Act
Fair Credit Reporting Act (FCRA)
- Credit Reports/Permissible Purpose
- Affiliate Sharing of Customer NPI
Marketing/Advertising
- Social Media
- Co-Marketing
Privacy
- Data Breach
- Cybersecurity
Real Estate Settlement Procedures Act (RESPA)
Recordkeeping/Retention
State Disclosure
- Loan Approval/Interest Rate Locking
Training
Truth in Lending Act (TILA